OPAL-dent
According to our open methodology, this clinic scored 37.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 20 ranked clinics · Last checked: 27 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#437.8/100
- Best for Expats#434.8/100
- Best for Dental Implants#334.3/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#242.5/100
- Best English-speaking Clinics#535.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Implant- and cosmetic-dentistry clinic in Pristina promoted internationally through dental-tourism aggregators, offering airport transfer and hotel packages for foreign implant patients.
The clinic’s own website (opal-dent.com) refused connections on every attempt this session (ECONNREFUSED); all site-level facts below are instead sourced to a third-party dental-tourism aggregator (Dental Departures) and to Google Maps.
Strengths
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website Domain opal-dent.com is referenced on Google Maps and third-party listings but the site itself was unreachable (connection refused) on every attempt on 2026-08-27. [maps1] | 0/4 |
| ✓ | Dentist names listed [s2] | 3/3 |
| ✓ | Dentist specializations listed [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s2] | 3/3 |
| ? | Clear contact details | 0/2 |
| ✓ | English website version Aggregator listing and reviews are in English; clinic markets to English/Albanian/Serbian speakers. [s2] | 2/2 |
| ✓ | Address and map published [maps1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Prices shown on the Dental Departures aggregator listing (in SGD, aggregator default currency): implant SGD 889–1,037; full porcelain crown SGD 326–1,335; root canal SGD 148–1,510; composite filling SGD 74–104; laser whitening SGD 296. These are aggregator-published, not confirmed on the clinic’s own (unreachable) site. [s2] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ✓ | Crown price listed SGD 326–1,335 (aggregator listing). [s2] | 2/2 |
| ✓ | Implant price listed SGD 889–1,037 (aggregator listing). [s2] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27. [maps1] | 4/6 |
| ◐ | Google review volume [maps1] | 1/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s2] | 2/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Free exam, WiFi, parking, and airport/hotel transportation for international patients (aggregator listing). [s2] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kosovo", "English speaking dentist Kosovo", "dental implants Kosovo", "emergency dentist Kosovo", "Kosovo dental clinic for expats".
| ✓ | Mentioned for: best dentist Kosovo [aivnatl] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Kosovo [aivnatl] | 1/1 |
| ✓ | Mentioned for: dental implants Kosovo [aivnatl] | 1/1 |
| ✗ | Mentioned for: emergency dentist Kosovo [aivnatl] | 0/1 |
| ✗ | Mentioned for: Kosovo dental clinic for expats [aivnatl] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Mentor Havolli [s2] [doclic] | Implantology, oral surgery (DDS, 8 years practice) | Found in the OSK (Oda e Stomatologëve të Kosovës) July 2026 valid-licences register as "Mentor Havolli". |
| Dr. Shqipe Mustafa [s2] [doclic] | Oral surgery, implantology, prosthodontics (DDS, MSc) | Found in the OSK July 2026 register only under the compound surname "Shqipe Mustafa-Havolli" — plausible match (surname likely reflects marriage to Dr. Mentor Havolli, also listed at this clinic), not an exact-string match. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: Clear contact details
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://opal-dent.com/ |
|---|---|
| Phone | +38349100345 |
| Google Maps | Map listing |
| Address | Enver Maloku, Prishtinë 10000, Kosovo |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s2 | https://www.dentaldepartures.com/dentist/opal-dent | Dentist names/specializations, services, indicative prices, languages, payment methods. | 2026-08-27 |
| maps1 | https://www.google.com/maps/search/OPAL-dent+Prishtina+Kosovo | Address, Google rating 4.7 (32 reviews) as of 2026-08-27 (viewed via r.jina.ai mirror). | 2026-08-27 |
| doclic | https://osk-ks.org/wp-content/uploads/2026/08/Lista-e-anetareve-Kor… | Searched Havolli in the OSK July 2026 valid-licences register: Mentor Havolli found directly; Shqipe Mustafa found only under the compound surname "Shqipe Mustafa-Havolli". | 2026-08-27 |
| aivnatl | search:best dentist Kosovo / English speaking dentist Kosovo / dental implants Kosovo / emergency dentist Kosovo / Kosovo dental clinic for expats | National AI/search-visibility scout — 5 canonical national queries run once each; presence checked on page-1 organic results, local pack, and People-Also-Ask. | 2026-08-28 |
Change History
| Date | Change |
|---|---|
| 2026-08-27 | Initial data collection: clinic’s own website unreachable (connection refused); used the Dental Departures aggregator listing, Google Maps, and the OSK July 2026 licence register instead. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.